# AI Use & Data Security Noros is built on a foundation of trust. Your data is used exclusively to answer your questions and improve your experience — never to train AI models, and never shared with third parties. ### Core Principle **Your data is never used for LLM training.** This is non-negotiable and applies to all customer data, including your cloud cost data, usage patterns, and conversation history. ### Complete Data Isolation Noros operates within secure, VPN-protected cloud infrastructure: * **Secure AI processing** — Noros uses foundational AI models hosted within secure cloud infrastructure. Your data is never used for model training. * **Data boundary protection** — Your cloud data is processed within a secure cloud boundary. * **Physical data segregation** — Each customer's Noros environment is a separate, isolated instance. There is no shared infrastructure between customers at the data layer. ### Authentication & Access Control Noros uses **OAuth 2.0** authentication to ensure secure access: * **Credential-scoped access** — Noros can only access the cloud data that your user credentials allow. If you don't have permission to view certain accounts or resources, neither does Noros when responding to your queries. * **Principle of least privilege** — Noros requests only the minimum permissions necessary to function. * **Per-user enforcement** — IAM permissions are enforced per user, so each team member sees only the data they're authorized to access. ### Conversation Storage Noros stores your conversation history to: * Maintain context across conversations for better, more relevant responses * Improve the quality and accuracy of responses over time Your conversations are **not** used to train foundational AI models. If you'd like to opt out of conversation storage, contact . ### Frequently Asked Questions **Is my data used to train AI models?** No. Your data is never used to train foundational AI models. Noros uses AI models hosted within secure cloud infrastructure, and your data is never shared with other customers or used for model improvement. **Can other Noros customers see my data?** No. Each customer environment is physically segregated. There is no cross-customer data access at any layer. **Does Noros use my data to train its AI models?** No. Customer data is never used for foundational model training. Period. **What compliance standards does Noros meet?** Noros is SOC 2 Type I certified and compliant with GDPR and CCPA. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. **Can I opt out of conversation storage?** Yes. Contact to opt out. Note that this may affect Noros's ability to maintain context across your conversations. **What happens to my data if I cancel my account?** Your data is securely deleted in accordance with our data retention policy. Contact support for specific details about the deletion timeline and process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.noros.ai/getting-started/security/ai-use-and-data-security.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.