# Quickstart Get started with Noros in minutes. Noros is an AI-powered assistant for cloud operations that connects directly to your AWS or GCP environment and gives you instant visibility into your cloud costs, optimization opportunities, and more — all through a conversational interface. ### Create Your Account 1. Visit [app.noros.ai](https://app.noros.ai/) 2. Sign in with your work email using **Google**, **Microsoft**, or **GitHub**. A work email address is required — public email providers (Gmail, Yahoo, etc.) are not supported. 3. Enter your company name when prompted. ### Connect Your Cloud Account Once you're signed in, Noros will walk you through connecting your first cloud account directly in the chat. You can connect: * **AWS** — Noros will guide you through deploying a CloudFormation stack that grants read-only access to your cost and usage data. [Learn more about AWS onboarding →](/getting-started/connect-your-aws-account) * **GCP** — Noros will guide you through sharing your BigQuery billing dataset with read-only access. [Learn more about GCP onboarding →](/getting-started/connect-your-gcp-account) The entire onboarding process happens in the chat — just follow the prompts and Noros will handle the rest. ### Set Up Billing After connecting your cloud account, you'll be prompted to choose a plan: * **Startup** — $99/seat/month, 100 queries per month, 14-day free trial * **Enterprise** — $399/month, 5 users, 5,000 queries per month, 14-day free trial Both plans include a 14-day free trial so you can explore Noros before committing. You can manage your subscription at any time from **Settings > Billing**. ### Start Asking Questions Once your cloud account is connected and verified, you're ready to go. Just type a question in the chat. Here are some great first questions to try: * **"What did we spend last month?"** — Get a high-level breakdown of your cloud costs. * **"What are my top spending services?"** — Identify where your budget is going. * **"Are there any cost anomalies?"** — Surface unexpected spending spikes. * **"What optimization opportunities do I have?"** — Get actionable recommendations to reduce waste. * **"What's my savings plan utilization?"** — Understand how well your commitments are being used. ### What's Next * [Explore what Noros can do →](/features/what-noros-can-do) * [Invite your team →](/account-management/team-members) * [Connect Slack for notifications →](/account-management/integrations) * [Learn about security and data privacy →](/getting-started/security) # Connect Your AWS Account Noros connects to your AWS environment using a read-only IAM role to access your cost and usage data. The entire setup process is guided by Noros directly in the chat. ### Prerequisites * An active Noros account * Permissions to create IAM roles in your AWS payer (management) account * CloudFormation StackSets enabled in your AWS Organization ### Onboarding Steps #### Step 1: Provide Your AWS Account Information When you start the onboarding process, Noros will ask for: * **AWS Account ID** — Your 12-digit payer account ID * **Organizational Unit ID** — Found in the [AWS Organizations console](https://console.aws.amazon.com/organizations) under your root account #### Step 2: Deploy the CloudFormation Stack Noros supports multiple integration methods: * **CloudFormation** (recommended) — Noros provides a pre-configured CloudFormation stack URL. Click the link, scroll to the bottom of the AWS CloudFormation console, check **"I acknowledge that AWS CloudFormation might create IAM resources"**, and click **Create stack**. * **Terraform** — Use the provided Terraform configuration to deploy the IAM role. * **CLI** — Run the provided AWS CLI commands to create the role manually. * **Console** — Follow step-by-step instructions to create the IAM role through the AWS Management Console. #### Step 3: Verify Access Once the stack is deployed, Noros will automatically verify that it can access your cost and usage data. You can also trigger verification manually by asking Noros to check your account status. #### Step 4: Start Saving You'll receive a confirmation when your data analysis is complete and Noros is ready to answer questions about your AWS environment. Initial data processing may take a few minutes depending on the size of your environment. ### Optional: External ID During onboarding, you may be offered the option to configure an **External ID** as an additional AWS security best practice. This adds an extra layer of protection to the cross-account IAM role. ### Connecting Additional Accounts You can connect multiple AWS accounts to Noros. To add another account, simply tell Noros in the chat — for example, **"I'd like to connect another AWS account"** — and it will walk you through the same process. ### What Noros Can Access Noros uses minimal, read-only permissions to access your cost and billing data. It **cannot** read sensitive workload data, modify resources, change network rules, or access anything beyond cost and usage information. [Learn more about AWS permissions →](/getting-started/permissions-required/required-aws-permissions) # Connect Your GCP Account Noros connects to your Google Cloud environment using read-only access to your BigQuery billing dataset. The entire setup process is guided by Noros directly in the chat. ### Prerequisites * An active Noros account * **BigQuery Data Owner** role for your billing account * Billing export enabled in your GCP project (if not already enabled, data migration may take up to 5 days) ### Onboarding Steps #### Step 1: Enable Billing Export If you haven't already, enable billing export in your GCP project: 1. Go to **Billing Export** in the Google Cloud Console. 2. Click **Edit Settings**. 3. Enable export for: * Standard usage cost * Detailed usage cost * Pricing #### Step 2: Create or Select a Dataset Select an existing BigQuery dataset or create a new one for your billing data. We recommend naming it `noros_billing_dataset` for clarity. #### Step 3: Enable Recommender Set up the GCP Recommender with the following configuration: * **Frequency**: Daily * **Versions**: 1 * **Start time**: 00:00 #### Step 4: Share Your Billing Dataset Noros will provide a **Principal ID** during onboarding. Share your billing dataset with this principal: 1. In BigQuery, select your billing dataset. 2. Click **Share > Permissions > Add Principal**. 3. Enter the Principal ID provided by Noros. 4. Assign the following roles: * **BigQuery Data Viewer** * **BigQuery Metadata Viewer** #### Step 5: Select Datasets in Noros Confirm which datasets to use for Standard usage cost, Detailed usage cost, and Pricing data. #### Step 6: Verify and Start Noros will verify access to your billing data. You'll receive a confirmation when analysis is complete and Noros is ready to answer questions about your GCP environment. ### Security Noros uses **Workload Identity Federation** to access your BigQuery data — no service account keys are required. Access is: * **Read-only** — Noros can only read data from the shared billing dataset * **Time-limited** — Credentials are automatically rotated * **Scoped** — No access to other projects, datasets, or resources Learn more about GCP permissions → ### Connecting Additional Projects You can connect multiple GCP projects to Noros. To add another project, simply ask Noros in the chat and it will guide you through the process. # Permissions Required Noros follows the principle of least privilege. We request only the minimum read-only permissions necessary to access your cloud cost and billing data. Noros cannot modify resources, access workload data, or make changes to your environment. For details on the specific permissions required for your cloud provider: * [Required AWS Permissions →](/getting-started/permissions-required/required-aws-permissions) * [Required GCP Permissions →](/getting-started/permissions-required/required-gcp-permissions) # Required AWS Permissions Noros follows the principle of least privilege. We request only the minimum permissions necessary to provide cost visibility and cloud spending insights for your AWS environment. ### What Noros Cannot Do Noros **cannot**: * Read sensitive workload data * Edit network rules or security groups * Create, stop, or terminate instances * Change, copy, or delete your data * Modify any AWS resources ### Permissions During onboarding, Noros deploys a CloudFormation stack that creates a read-only IAM role in your AWS account. This role grants access to cost and billing data only. #### Cost & Billing Data | Permission | Purpose | | ------------------------------------- | --------------------------------- | | `ce:Get*`, `ce:Describe*`, `ce:List*` | Cost Explorer read access | | `cur:Get*`, `cur:Validate*` | Cost and Usage Report access | | `billing:Get*` | Billing data access | | `account:GetAccountInformation` | Account metadata | | `ec2:DescribeReservedInstances*` | Reserved Instance information | | `rds:DescribeReserved*` | RDS Reserved Instance information | #### CUR Data Access For advanced data querying, Noros needs access to your Cost and Usage Report files: | Permission | Purpose | | --------------- | ------------------------- | | `s3:GetObject` | CUR report file access | | `s3:ListBucket` | CUR report bucket listing | The CloudFormation stack may include additional read-only permissions for services like payments, tax, invoicing, and other billing-related data. All permissions are strictly read-only. ### Optional: External ID During onboarding, you can configure an **External ID** for the cross-account IAM role. This is an AWS security best practice that adds an additional layer of protection against confused deputy attacks. ### Transparency Noros is committed to transparency in the permissions it uses. All permissions are scoped to read-only access of cost and billing data. If you have specific security requirements or need customized permissions, contact . # Required GCP Permissions Noros follows the principle of least privilege. We request only the minimum permissions necessary to provide cost visibility and optimization insights for your Google Cloud environment. ### What Noros Cannot Do Noros **cannot**: * Read sensitive workload data * Edit network rules or firewall configurations * Create, stop, or terminate instances * Change, copy, or delete your data * Access data outside of the shared billing dataset * Modify any GCP resources ### Required Permissions Noros requires two read-only BigQuery roles on your shared billing dataset: | Role | Purpose | | ------------------------------- | --------------------------------------------- | | `roles/bigquery.dataViewer` | Read tables and data from the billing dataset | | `roles/bigquery.metadataViewer` | View dataset and table metadata, list tables | #### Minimum Required Role for Setup The user setting up the integration needs the **BigQuery Data Owner** role to share the billing dataset with Noros. ### Workload Identity Federation Noros uses **Workload Identity Federation** to access your GCP data — a keyless authentication method that eliminates the security risks associated with long-lived service account keys. With Workload Identity Federation: * **No service account keys** — No static credentials to manage, rotate, or risk leaking * **Time-limited credentials** — Access tokens are automatically rotated and short-lived * **Attribute-based security** — Access is scoped to specific conditions and identities ### Data Isolation Noros can only access the specific BigQuery dataset you share during onboarding. It has: * **No access** to other projects in your organization * **No access** to other datasets in the same project * **Read-only access** to the shared billing dataset only ### Transparency All permissions are clearly scoped and documented. If you have specific compliance or security requirements, contact to discuss customized access configurations. # Security Security is foundational to Noros. We've built the platform with enterprise-grade protections to ensure your cloud data remains private, isolated, and under your control at every step. ### Platform Security * **Dedicated environments** — Separate development, test, and production environments with strict access controls * **Least-privilege IAM** — Every component operates with the minimum permissions required * **Internal security audits** — Regular audits of code, infrastructure, and access patterns * **External penetration testing** — Third-party security assessments to identify and address vulnerabilities * **Comprehensive logging** — Full audit trails for all system activity * **SOC 2 Type I certified** — Independently verified security controls and practices ### Customer Data Segregation Every Noros customer operates in a fully isolated environment: * **One billing account per Noros account** — Your data is never co-mingled with other customers * **No cross-customer access** — Noros enforces strict boundaries between customer environments at every layer * **Domain-scoped accounts** — Each organization has its own Noros account tied to its corporate domain ### Encryption * **At rest** — All data encrypted with AES-256 * **In transit** — All communications secured with TLS 1.3 ### Compliance Noros maintains compliance with industry security standards: * **SOC 2 Type I** — Certified as of May 2024 * **GDPR compliant** — Data handling practices aligned with European privacy regulations * **CCPA compliant** — California Consumer Privacy Act compliance ### Learn More * [AI Use & Data Security →](/getting-started/security/ai-use-and-data-security) — How Noros uses AI and protects your data * [Multi-Factor Authentication →](/getting-started/security/multi-factor-authentication-mfa) — Add an extra layer of security to your account * [Single Sign-On →](/getting-started/security/single-sign-on-sso) — Configure SSO for your organization # AI Use & Data Security Noros is built on a foundation of trust. Your data is used exclusively to answer your questions and improve your experience — never to train AI models, and never shared with third parties. ### Core Principle **Your data is never used for LLM training.** This is non-negotiable and applies to all customer data, including your cloud cost data, usage patterns, and conversation history. ### Complete Data Isolation Noros operates within secure, VPN-protected cloud infrastructure: * **Secure AI processing** — Noros uses foundational AI models hosted within secure cloud infrastructure. Your data is never used for model training. * **Data boundary protection** — Your cloud data is processed within a secure cloud boundary. * **Physical data segregation** — Each customer's Noros environment is a separate, isolated instance. There is no shared infrastructure between customers at the data layer. ### Authentication & Access Control Noros uses **OAuth 2.0** authentication to ensure secure access: * **Credential-scoped access** — Noros can only access the cloud data that your user credentials allow. If you don't have permission to view certain accounts or resources, neither does Noros when responding to your queries. * **Principle of least privilege** — Noros requests only the minimum permissions necessary to function. * **Per-user enforcement** — IAM permissions are enforced per user, so each team member sees only the data they're authorized to access. ### Conversation Storage Noros stores your conversation history to: * Maintain context across conversations for better, more relevant responses * Improve the quality and accuracy of responses over time Your conversations are **not** used to train foundational AI models. If you'd like to opt out of conversation storage, contact . ### Frequently Asked Questions **Is my data used to train AI models?** No. Your data is never used to train foundational AI models. Noros uses AI models hosted within secure cloud infrastructure, and your data is never shared with other customers or used for model improvement. **Can other Noros customers see my data?** No. Each customer environment is physically segregated. There is no cross-customer data access at any layer. **Does Noros use my data to train its AI models?** No. Customer data is never used for foundational model training. Period. **What compliance standards does Noros meet?** Noros is SOC 2 Type I certified and compliant with GDPR and CCPA. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. **Can I opt out of conversation storage?** Yes. Contact to opt out. Note that this may affect Noros's ability to maintain context across your conversations. **What happens to my data if I cancel my account?** Your data is securely deleted in accordance with our data retention policy. Contact support for specific details about the deletion timeline and process. # Multi-Factor Authentication (MFA) Multi-Factor Authentication adds an extra layer of security to your Noros account by requiring a second form of verification when signing in. ### Prerequisites Your email address must be verified before you can enable MFA. If your email is not yet verified, you'll be prompted to verify it first. ### Enabling MFA 1. Go to **Settings > Profile**. 2. Scroll to the **Security** section. 3. Follow the prompts to enroll your phone number for SMS verification. ### How It Works When MFA is enabled, you'll receive a verification code via **SMS** to your registered phone number each time you sign in. Enter the code to complete authentication. ### Organization Requirements Your organization may require MFA for all members. If your organization enforces MFA, you'll be prompted to set it up before you can access the app. ### Managing MFA You can enable or disable MFA at any time from **Settings > Profile**. If you lose access to your phone number, contact for account recovery assistance. # Single Sign-On (SSO) Noros supports Single Sign-On so your team can sign in using your existing identity provider, simplifying access management and improving security. ### Supported Providers Noros currently supports SSO through: * **Google** — Sign in with your Google Workspace account * **Microsoft** — Sign in with your Microsoft / Azure AD account * **GitHub** — Sign in with your GitHub account ### Signing In with SSO 1. Visit [noros.ai](https://noros.ai) and click **Get Started** or **Sign In**. 2. Select your SSO provider (Google, Microsoft, or GitHub). 3. Authenticate with your provider's credentials. 4. You'll be signed in to Noros automatically. Noros requires a work email address — public email providers (Gmail, Yahoo, Hotmail, etc.) are not supported. Team members with matching email domains will automatically be associated with your organization's Noros account. ### Coming Soon Support for additional identity providers is planned: * **Okta** * **Auth0** ### Need a Different Provider? If your organization requires SSO through a provider not listed above, contact to discuss your requirements. We're actively expanding our SSO integrations. # What Noros Can Do Noros is your AI-powered cloud operations assistant. Instead of navigating dashboards and building reports, you ask questions in plain language and Noros delivers answers, analysis, and recommendations in seconds. Noros connects directly to your AWS and GCP environments and uses advanced AI models to analyze your cost and usage data in real time. Every response is grounded in your actual data — not generic advice. You can explore everything Noros can do by opening the **Explore Capabilities** panel in the app. Capabilities are organized into the following categories. ### Ask & Explore Conversational analysis powered by your real cloud data. #### Cost Breakdown See where your cloud budget is going with detailed spending breakdowns by service, region, account, or any other dimension. **Try asking:** "Show me a detailed cost breakdown of my cloud spending" [Learn more →](/features/cost-breakdown) #### Anomaly Detection Detect unusual spending patterns and cost spikes at the resource level using advanced pattern recognition that filters out noise from normal operations. **Try asking:** "Are there any cost anomalies or unusual spending patterns in my cloud accounts?" [Learn more →](/features/anomaly-detection) #### Savings Opportunities Find actionable ways to reduce cloud spending by identifying commitment coverage gaps, high-cost resources, and spending patterns that suggest waste or inefficiency. **Try asking:** "What are the top savings opportunities across my cloud accounts?" [Learn more →](/features/savings-opportunities) #### Cost Trends Track how your spending changes over time, compare periods, and forecast future costs using ML-powered projections with growth rate scenarios and variance bands. **Try asking:** "How has my spending changed over the past 6 months?" [Learn more →](/features/cost-trends-and-forecasting) #### Ask Anything Ask any question about your cloud costs in plain language. Noros can handle everything from simple lookups to complex multi-dimensional analysis. **Try asking:** "Why is my bill so high this month?" #### FinOps Score Check your FinOps maturity and cloud efficiency with a composite score (0.0–1.0) that reflects commitment utilization, coverage, and savings performance. **Try asking:** "What's my FinOps score?" [Learn more →](/features/reservation-and-commitment-health) #### Sustainability Track your cloud carbon footprint and sustainability metrics including emissions, water usage, and power consumption across your infrastructure. **Try asking:** "What is my cloud carbon footprint and how can I reduce it?" [Learn more →](/features/sustainability-and-greenops) #### Reservation & Commitment Health Monitor reserved instance utilization, coverage, and savings plan performance to ensure your commitments are working as hard as they can. **Try asking:** "What's my savings plan utilization and coverage?" [Learn more →](/features/reservation-and-commitment-health) #### Budgets Set and track YTD, MTD, or custom date range budgets for your cloud accounts. Noros reports on budget status, pacing, and alerts you when spending approaches or exceeds your thresholds. **Try asking:** "Are we on budget this month?" [Learn more →](/features/budgets) ### Visualize Noros automatically generates visual representations of your data to make patterns and trends easier to understand. * **Cost charts** — Stacked bar, line, and area charts for spending over time * **Bar charts** — Vertical and horizontal bar charts for category comparisons * **Flow diagrams** — Sankey-style visualizations for cost flows Charts and visualizations are generated automatically when relevant to your query — just ask a question and Noros will choose the best way to present the data. ### Reports & Schedules Automate your reporting workflow so you always have the data you need. * **Scheduled reports** — Set up recurring cost summaries, anomaly reports, or custom queries on a daily, weekly, or monthly cadence * **On-demand reports** — Ask Noros to generate a report on any topic at any time **Try asking:** "Schedule a weekly cost summary for every Monday" [Learn more about scheduled insights →](/features/reports-and-schedules) ### Monitor & Alert Stay informed about important changes in your cloud environment. * **Anomaly alerts** — Get notified when unusual spending patterns are detected * **Budget alerts** — Track spending against budgets and receive alerts when thresholds are approached or exceeded * **Savings & commitment alerts** — Stay informed about savings opportunities and commitment health changes * **Notification delivery** — Receive alerts in-app and via Slack [Learn more about notifications →](/account-management/monitoring-and-notifications) ### Data & Tables Access detailed data for in-depth analysis. * **CUR data querying** — Query your Cost and Usage Report data with natural language, translated to SQL behind the scenes * **Data tables** — View detailed tabular data with sorting and filtering * **Data exports** — Export data for use in external tools and reports [Learn more about advanced querying →](/features/advanced-data-querying) ### Account & Setup * **Cloud account onboarding** — Connect and verify AWS and GCP accounts directly through the chat [Learn more about connecting accounts →](/) ### Multi-Cloud Support Noros supports both **AWS** and **GCP** environments. You can connect multiple accounts from both providers and switch between them seamlessly. When asking questions, Noros operates within the context of your currently selected account. ### Data Security Every query Noros processes runs within a secure, isolated environment. Your data never leaves the secure cloud boundary, is never used for model training, and is never accessible to other customers. [Learn more about security →](/getting-started/security) ### Powered by North Noros is built on [North](https://north.cloud), an AI-driven cloud FinOps platform. When you're ready for more — managed commitment savings, visual dashboards, CostStreams configuration, reshaping workflows, and team collaboration tools — you can upgrade to the full North platform. [Learn more about what North unlocks →](/other/powered-by-north) # Cost Breakdown See where your cloud budget is going with detailed breakdowns by service, account, or tag. Noros analyzes your cost and usage data and presents clear, actionable insights — just ask a question in plain language. ### What You Can Explore #### Spending by Service Understand which cloud services are driving your costs: * "What are my top 5 most expensive AWS services?" * "How much are we spending on RDS?" * "Show me a cost breakdown by service for last month" #### Spending by Account See how costs are distributed across your linked accounts or projects: * "Break down costs by linked account" * "Which account is spending the most?" * "Show me the production account's cost breakdown" #### Spending by Tag If you use resource tags, Noros can break down costs by any tag dimension: * "Break down spending by team tag for Q1" * "What are we spending on resources tagged environment=production?" * "Show costs grouped by cost center tag" #### Spending by Region Identify geographic cost distribution: * "How much are we spending in eu-west-1?" * "Break down costs by region" * "Which region is our most expensive?" #### Spending by Usage Type Get granular on specific usage categories: * "What's our data transfer spend?" * "Break down EC2 costs by usage type" * "How much are we spending on storage vs. compute?" ### Granularity Noros supports multiple levels of time granularity so you can zoom in on exactly the timeframe that matters: * **Monthly** — High-level overviews and quarter-over-quarter trends * **Daily** — Day-by-day visibility for identifying specific cost events * **Hourly** — Fine-grained analysis for investigating spikes and intra-day patterns ### Combining Filters You can combine multiple dimensions in a single question: * "Show me EC2 costs in us-east-1 grouped by instance type for the last 3 months" * "What's our S3 spend by linked account, excluding the dev account?" * "Break down Lambda costs by region for Q1" ### Automated Insights When analyzing your costs, Noros automatically highlights key takeaways: * **Largest spend areas** — Where the bulk of your budget is going * **Highest growth** — Services or resources with the largest percentage increase * **Cost drivers** — The underlying factors behind spending changes ### Example Conversations **Understanding a cost increase:** > "Why is my bill so high this month?" > > Noros breaks down your spending by service, identifies the primary drivers, and shows specific dollar amounts and percentage changes. **Departmental reporting:** > "What did the data team spend on analytics services in March?" > > Noros filters your cost data by the relevant tags, services, and time period to deliver a precise answer. ### Go Further with North Noros delivers cost breakdowns through conversation. With North, you also get interactive visual dashboards — a full cost explorer with drag-and-drop filters, grouping by up to two attributes, automated KPIs, and export to table format. [Learn more about upgrading →](/other/powered-by-north) # Cost Trends & Forecasting Track how your spending changes over time and forecast future costs. Noros analyzes your historical cost data to identify trends, compare periods, and generate ML-powered projections to help you plan ahead. ### Trend Analysis Ask Noros how your costs are evolving over any time period: * "Show me my cost trend over the last 6 months" * "How has my AWS spending changed month over month?" * "Are my compute costs going up or down?" * "Show me daily spending trends for the last quarter" Noros identifies whether spending is increasing, decreasing, or stable, and highlights the services or resources driving the change. You can view trends at daily, weekly, or monthly granularity. ### Cost Forecasting Noros uses ML-powered time-series models to project your future costs based on historical data. Forecasts include growth rate scenarios and variance bands so you can plan with confidence. * "What will our AWS bill look like in 90 days?" * "Forecast costs at 4% monthly growth" * "Project EC2 spend for next quarter" * "What's the cost forecast assuming 5% monthly decline?" #### Forecast Configuration * **Projection period** — Forecast any number of periods into the future (e.g., 90 days, 6 months) * **Granularity** — Get forecasts at daily, weekly, or monthly granularity * **Growth rate (CMGR)** — Set a compound monthly growth rate assumption, or let Noros infer it from your historical data * **Variance bands** — See best-case and worst-case scenarios around the projection * **Filters** — Forecast specific services, regions, or other dimensions #### How It Works Noros submits your historical cost data to a time-series forecasting model that generates: * **Projected costs** — The ML model's best estimate of future spending * **Growth-adjusted projection** — Costs adjusted for your specified or inferred monthly growth rate * **Variance bands** — Upper and lower bounds showing the range of likely outcomes Forecasts may take a few seconds to process. Noros handles the wait automatically and delivers results when ready. ### Comparisons Compare spending across time periods to understand how your costs are changing: * "Compare this month's costs to last month" * "How does Q1 this year compare to Q1 last year?" * "Show me year-over-year spending changes" Noros highlights the biggest increases and decreases, making it easy to spot what changed and why. ### Statistical Metrics For deeper analysis, Noros can compute statistical metrics on your cost data, including mean spend, standard deviation, variation coefficient, and fluctuation — useful for understanding cost volatility and stability. * "What's the average daily cost for EC2 over the past 3 months?" * "How volatile are our cloud costs?" ### Example Conversations **Forecasting:** > "What will we spend next quarter?" > > Noros runs a forecast model against your historical data and provides a projection with variance bands showing the likely range. **Monthly review:** > "How has our spending changed over the past 6 months?" > > Noros charts your monthly spending trend, identifies periods of growth or decline, and highlights which services drove the biggest changes. **Investigating change:** > "Why did our costs jump between February and March?" > > Noros compares the two months, identifies the services and resources with the largest deltas, and provides context for the change. ### Go Further with North Noros delivers trend analysis and forecasting through conversation. With North, you also get visual dashboards with interactive side-by-side comparisons (overlay, variance, and split views), and data export for external reporting. [Learn more about upgrading →](/features/cost-trends-and-forecasting) # Anomaly Detection Noros detects unexpected changes in your cloud costs. It analyzes cost and usage data to surface genuine anomalies while filtering out noise from normal operational patterns. ### How It Works Noros aggregates cost data at the usage-type level and, when available, includes resource-level detail. This means for many anomalies you'll see not just that a service's costs spiked, but which specific usage type or resource contributed. #### Types of Anomalies Noros detects three categories of cost anomalies: * **Cost Spikes** — Sudden, significant increases in spending identified through statistical analysis. * **Variations & Sudden Changes** — Step-function changes where costs shift to a new baseline, indicating infrastructure or pricing changes. * **Dips & Drop-offs** — Unexpected decreases in spending that may indicate resource deletions, lapsed reservations, or service disruptions. Anomalies below a confidence threshold are filtered out to reduce noise. ### Asking About Anomalies You can ask Noros about anomalies at any time: * "Are there any cost anomalies this week?" * "What anomalies have been detected in the past 30 days?" * "Show me anomalies for our RDS instances" * "What caused the spike in our compute costs on Tuesday?" * "Are there any unusual spending patterns in us-east-1?" Noros provides context for each anomaly, including: * **What changed** — The specific service or usage type affected * **When it happened** — Timing of the anomaly * **How significant** — Dollar amount and percentage change from expected spending ### Deep Dive Investigation When Noros surfaces an anomaly, you can ask follow-up questions to dig deeper: * "Tell me more about that RDS anomaly" * "Is this anomaly still ongoing?" * "How does this compare to previous anomalies in this service?" ### Best Practices * **Review anomalies regularly** — Ask Noros about anomalies at least weekly to stay on top of unexpected changes. * **Investigate promptly** — The sooner you understand an anomaly, the faster you can take action if needed. * **Correlate with events** — Ask Noros to help you connect cost anomalies to deployment events, scaling actions, or configuration changes. ### Go Further with North Noros surfaces anomalies through conversation. With North, you get a full anomaly management dashboard — a visual timeline of all detected anomalies with masking, feedback loops, resolution tracking, and the ability to share individual anomalies to Slack, Jira, or email with full context attached. [Learn more about upgrading →](/other/powered-by-north) # Savings Opportunities Find actionable ways to reduce cloud spending. Noros analyzes your cost and usage data to identify areas where you may be overspending and surfaces opportunities to optimize. ### What Noros Can Identify #### Commitment Coverage Gaps Noros analyzes your on-demand vs. reserved vs. savings plan spend to identify where additional commitments could reduce costs: * "What percentage of my compute is on-demand vs. reserved?" * "Where do I have commitment coverage gaps?" * "How much could I save with better savings plan coverage?" #### High-Cost Services and Resources Noros can pinpoint the services and resources driving your costs, helping you identify candidates for optimization: * "What are my most expensive resources?" * "Which services have the highest cost growth?" * "Show me resources that cost more than $100/day" #### Spending Patterns and Waste By analyzing your spending trends, Noros can surface patterns that suggest waste or inefficiency: * "Are there any services I'm paying for but not actively using?" * "What are my top savings opportunities?" * "How can I reduce my EC2 costs?" #### Purchase Type Optimization Noros breaks down your spend by purchase type to show where on-demand pricing is costing you more than it needs to: * "Break down my costs by on-demand vs. reserved vs. savings plans" * "What's my spot instance usage?" * "Which services would benefit most from reserved pricing?" ### Example Conversations **Quick savings overview:** > "What are my top savings opportunities?" > > Noros analyzes your spending patterns and commitment coverage, then highlights the areas with the most potential for savings. **Coverage analysis:** > "What percentage of my compute is on-demand?" > > Noros breaks down your compute spend by purchase type and identifies how much of your eligible spend isn't covered by commitments. **Cost investigation:** > "Which resources cost the most and are they right-sized?" > > Noros identifies your highest-cost resources and provides context about their spending trends. ### Go Further with North Noros identifies savings opportunities through cost and commitment analysis. With North, you unlock **ML-driven infrastructure optimization** — detailed right-sizing recommendations for EC2, ECS, EBS, Lambda, and Auto Scaling Groups based on actual utilization metrics, with projected savings, migration complexity scoring, and a full workflow for sharing recommendations via Slack, Jira, or email. [Learn more about upgrading →](/other/powered-by-north) # Reservation & Commitment Health Monitor reserved instance utilization, coverage gaps, and upcoming expirations. Noros provides full visibility into your existing savings plans, reserved instances, and committed use discounts so you can ensure your commitments are working as hard as they can. Noros reads the commitments that already exist in your cloud accounts — savings plans and reserved instances you've purchased directly through AWS or GCP. If you haven't purchased any commitments yet, this data will be empty. Ask Noros about your commitment coverage gaps to understand where commitments could save you money. ### What Noros Can Tell You #### Savings Plans (AWS) Noros can analyze all types of AWS Savings Plans: * **Compute Savings Plans** — Flexible savings across EC2, Lambda, and ECS Fargate workloads * **Database Savings Plans** — Coverage for Aurora, RDS, DynamoDB, ElastiCache, DocumentDB, Neptune, Keyspaces, Timestream, and DMS * **CloudFront Savings Plans** — Content delivery savings with a monthly drawdown model * **SageMaker Savings Plans** — ML and AI workload savings **Try asking:** * "How are our reserved instances performing?" * "Show RI utilization across accounts" * "Which savings plans are underutilized?" #### Reserved Instances (AWS) Noros provides insight into your reserved instances across all supported services: * **RDS** — Database reserved instances * **OpenSearch** — Search and analytics reservations * **ElastiCache** — Caching layer reservations * **Redshift** — Data warehouse reservations * **DynamoDB** — Provisioned capacity reservations **Try asking:** * "Are any commitments expiring soon?" * "How much am I saving on RDS reserved instances?" * "What's my RI utilization this month?" #### Committed Use Discounts (GCP) For Google Cloud environments, Noros can analyze your CUDs: * **Resource-based CUDs** — Committed discounts on specific compute resources * **Spend-based CUDs** — Flexible discounts based on overall spending **Try asking:** * "What's my CUD coverage?" * "How are my committed use discounts performing?" ### Key Metrics When discussing your commitments, Noros provides context through key metrics: * **Utilization Rate** — The percentage of your commitment capacity that's being actively used * **Coverage** — How much of your eligible spend is covered by commitments * **Estimated Savings Rate (ESR)** — The effective discount rate you're achieving * **FinOps Score** — A composite score (0.0–1.0) reflecting overall commitment efficiency, where 0.7+ is healthy * **Cost per Hour** — Hourly commitment cost for trend analysis * **Savings** — Dollar amount saved compared to on-demand pricing ### FinOps Score Your FinOps Score is a composite measure of how effectively you're using your cloud commitments. Ask Noros for a quick health check: * "What's our FinOps score?" * "How efficient is our cloud spend?" * "Where can we improve our FinOps practices?" A score of **0.7 or above** is considered healthy. Scores between 0.5 and 0.7 indicate room for improvement, and scores below 0.5 suggest optimization is needed. FinOps Score is currently available for **AWS** accounts only. ### Multi-Cloud View If you have both AWS and GCP accounts connected, you can ask Noros about commitments for each provider. Noros operates within the context of your currently selected account, so switch accounts to view commitments across providers. ### Example Conversations **Portfolio review:** > "How are our reserved instances performing?" > > Noros provides a summary of utilization rates, total savings, ESR, and FinOps score across all commitment types. **Identifying waste:** > "Show RI utilization across accounts" > > Noros lists utilization rates by account and highlights underperforming commitments. **Planning ahead:** > "Are any commitments expiring soon?" > > Noros lists upcoming expirations so you can plan renewals or adjustments in advance. ### Go Further with North Noros lets you monitor and analyze your commitments. With North, you can go a step further — North **actively manages** your commitments through Arctic, its AI-driven commitment engine. Arctic buys, sells, and exchanges savings plans and reserved instances on your behalf, with Liquid Cloud Commitments that let you scale up or down without rigid lock-in. [Learn more about upgrading →](/other/powered-by-north) # Budgets Set spending budgets for your cloud accounts and track your actual spend against them in real time. Noros monitors your budgets and alerts you when spending approaches or exceeds your defined thresholds — all manageable through the chat. ### Budget Types #### Year-to-Date (YTD) Track your cumulative spend from January 1st through today against your annual budget. Noros shows your current spend as a percentage of the total budget and highlights whether you're on pace. **Try asking:** * "What's my YTD budget status?" * "Am I on track for my annual cloud budget?" * "How much of my yearly budget have I used?" #### Month-to-Date (MTD) Track your spend from the first of the month through today against your monthly budget. Useful for catching overspend early in the billing cycle. **Try asking:** * "How much have we spent this month compared to our budget?" * "Are we over or under budget this month?" * "What's our monthly budget status?" #### Custom Track spend within a custom date range — a quarter, a project timeline, or any period you define — against a specific budget target. **Try asking:** * "What's our budget status for Q2?" * "How are we tracking against our custom budget?" * "Show me our budget progress" ### Setting Budgets You can set and update your budgets by asking Noros: * "Set my monthly budget to $50,000" * "I want to set a yearly budget of $500,000" * "Create a custom budget of $100,000 from April 1 to June 30" ### Budget Tracking For each budget, Noros reports: * **Spend vs. budget** — Your actual spend as a percentage of the defined budget * **Pacing** — Whether your spend rate is ahead of, behind, or on pace relative to time elapsed in the budget period * **Amortized costs** — Budget tracking uses amortized costs by default, which spreads commitment purchases over their term for more accurate monthly patterns ### Budget Alerts Noros monitors your budgets and can notify you when thresholds are reached: * **Warning** — Spending has reached 80% of your YTD budget * **Critical** — Spending has reached or exceeded 100% of the budget Configure budget alert notifications from your monitoring settings, or by asking Noros to update your notification preferences. [Learn more about notifications →](/account-management/monitoring-and-notifications) ### Example Conversations **Quick status check:** > "Are we on budget?" > > Noros shows your YTD and MTD budget status with spend amounts, percentages, and pacing indicators. **Investigation:** > "We're over budget this month — why?" > > Noros checks your budget status, identifies that you're over, and then breaks down spending by service to show what's driving the overage. # Sustainability & GreenOps Noros helps you monitor the environmental impact of your cloud infrastructure. Ask about carbon emissions, water usage, and power consumption across your AWS environment. ### What Noros Can Report On #### Carbon Emissions Track your cloud infrastructure's monthly carbon footprint measured in metric tons of CO2 equivalent (mtCO2e). **Try asking:** * "What are our carbon emissions this month?" * "How have our emissions changed over the past quarter?" * "What's our cloud carbon footprint?" #### Water & Power Usage Noros reports estimated water usage (gallons) and electricity consumption (kWh) associated with your cloud infrastructure: * "How much power are our cloud workloads consuming?" * "What's our estimated water usage?" #### Historical Trends Track how your environmental impact changes over time: * "Are our emissions going up or down?" * "Show me our carbon emissions trend for the past 6 months" ### Supported Platforms Sustainability reporting is currently available for **AWS** environments. GCP sustainability support is in development. Note: Sustainability data depends on AWS Customer Carbon Footprint data being available for your account. Newly onboarded accounts may not have data immediately. ### Example Conversations **Monthly sustainability review:** > "Give me a sustainability summary for last month" > > Noros provides your total carbon emissions, water and power usage estimates for the month. **Trend analysis:** > "Are our emissions going up or down?" > > Noros shows your emissions trend over time and highlights whether your footprint is increasing or decreasing. ### Go Further with North Noros reports on your sustainability metrics through conversation. With North, you get a dedicated GreenOps dashboard with detailed emissions breakdowns by resource, region, and service, plus a path to going carbon neutral through North's offset programs. [Learn more about upgrading →](/other/powered-by-north) # Advanced Data Querying For power users who need precise, custom analysis, Noros can execute SQL queries against your Cost and Usage Report (CUR) data. This gives you the flexibility to answer highly specific questions that go beyond standard cost breakdowns. ### How It Works Noros has access to your CUR data through secure, read-only connections. When you ask a question that requires detailed analysis, Noros constructs and executes queries against this data behind the scenes, returning the results directly in the conversation. You don't need to write SQL yourself — just describe what you're looking for in plain language, and Noros will build and run the appropriate query. ### What You Can Query CUR data contains detailed line-item records of your cloud usage and costs. Through Noros, you can query: * **Resource-level costs** — Spending on specific resources by ID * **Usage patterns** — Detailed usage quantities and types * **Pricing details** — On-demand vs. reserved vs. spot pricing breakdowns * **Data transfer** — Cross-region and cross-service data transfer costs * **Tag-based analysis** — Costs grouped by your custom resource tags * **Custom aggregations** — Any combination of dimensions and metrics ### Example Questions #### Resource-Level Analysis * "What are my top 10 most expensive resources?" * "How much is resource i-0abc123def spending per day?" * "Show me all resources that cost more than $100/day" #### Data Transfer * "What's our total data transfer cost by region?" * "How much are we spending on cross-region data transfer?" * "Break down data transfer costs between services" #### Pricing Analysis * "What percentage of our compute is on-demand vs. reserved?" * "Show me daily spend for reserved vs. on-demand instances" * "What's our spot instance usage and savings?" #### Tag-Based Queries * "What's our spend by environment tag?" * "Show me costs for resources tagged with team=backend" * "Which resources are untagged?" #### Custom Analysis * "What's our cost per GB of S3 storage by bucket?" * "Show me hourly spend patterns for the past week" * "What services have we started using in the past 30 days?" ### Multi-Cloud Support Advanced data querying is available for both **AWS** and **GCP** environments. Your billing data is normalized into a common format, so you can query it using the same natural language regardless of cloud provider. ### Tips for Effective Queries * **Be specific about time ranges** — "Last 7 days" or "March 2026" helps Noros scope the query efficiently. * **Name the dimensions you care about** — "By service and region" is better than "show me everything." * **Ask follow-up questions** — Start broad and drill down. Noros maintains context from previous queries in the conversation. * **Ask for tables** — If you need structured data, ask Noros to present results in a table format. # Reports & Schedules Noros can generate reports on demand and automate recurring reports so you always have the data you need without asking every time. ### Scheduled Reports Set up recurring cost reports delivered on a daily, weekly, or monthly cadence. Just tell Noros what you want and when. **Try asking:** * "Send me a weekly cost report every Monday" * "Schedule a monthly executive summary on the 1st" * "Create a daily spend report for the finance team" #### What You Can Schedule Any question you can ask Noros on demand can be turned into a scheduled report: * **Cost summaries** — Regular spending overviews by service, region, or account * **Anomaly reports** — Automated detection of unusual spending patterns * **Budget status updates** — Weekly or monthly budget health checks * **Commitment utilization** — Regular updates on savings plan and RI performance * **Custom queries** — Any specific analysis you regularly need ### Manage Reports List, update, pause, resume, or delete your scheduled reports via the chat or the Reports section in the sidebar. **Try asking:** * "Show me all my scheduled reports" * "Pause the weekly cost report" * "Delete the daily anomaly report" You can also manage reports directly from the sidebar — click the Reports section to see all your scheduled reports with status indicators, and use the gear icon to access report settings, history, and management controls. ### Report Delivery Configure email recipients, scheduling, and timezone for your report delivery. Recipients must be within your organization's email domain. **Try asking:** * "Add the finance team to my weekly report" * "Change my monthly report to deliver on Fridays" * "Set the report timezone to Pacific" #### Delivery Options * **Email** — Reports are delivered to configured email recipients * **Scheduling** — Daily, weekly, or monthly cadences * **Timezone** — Set your preferred timezone for delivery timing ### On-Demand Reports You don't need a schedule to get a report. Ask Noros to generate any report at any time: * "Give me a cost summary for March" * "Show me an executive summary of this month's cloud spending" ### Query Limits Each scheduled report execution counts toward your monthly query limit: * **Startup plan** — 100 queries per month * **Enterprise plan** — 1,000 queries per month Plan your report cadence accordingly. [Learn more about plans →](/account-management/billing-and-plans) # Settings The Settings page is your central hub for managing your Noros account. Access it from the sidebar navigation. ### Settings Tabs #### Profile Manage your personal and company information: * **Company name** — Update your organization's name as it appears in Noros * **Company address** — Your organization's address for billing and correspondence * **Profile picture** — Upload or change your profile photo * **Two-Factor Authentication** — Enable or manage MFA for your account [Learn more about MFA →](/getting-started/security/multi-factor-authentication-mfa) #### Billing View and manage your subscription, invoices, and payment information: * **Current plan** — See your active plan (Startup or Enterprise) and subscription status * **Manage subscription** — Upgrade, downgrade, or manage your plan through the billing portal * **Invoices** — View and download past invoices * **Trial status** — Track your free trial period [Learn more about billing →](/account-management/billing-and-plans) #### Cloud Accounts View and manage the cloud accounts connected to Noros: * **Connected accounts** — See all AWS and GCP accounts with their verification status * **Remove accounts** — Disconnect a cloud account from Noros [Learn more about cloud accounts →](/account-management/cloud-accounts) #### Team Members Manage your team's access to Noros: * **Invite members** — Add team members by email (same domain required) * **Manage seats** — Add or remove seats based on your plan * **Remove members** — Revoke access for team members [Learn more about team management →](/account-management/team-members) #### Integrations Connect Noros with your existing tools: * **Slack** — Connect your Slack workspace and configure a default channel for notifications [Learn more about integrations →](/account-management/integrations) # Billing & Plans Noros offers two plans designed to fit teams of different sizes and needs. Both plans include a **14-day free trial** so you can explore Noros before committing. ### Plans #### Startup — $99/seat/month Best for individuals or small teams getting started with intelligent cloud cost insight. * 14-day free trial * 100 queries per month * $99/seat/mo * Access to core Noros intelligence * Answers grounded in real cloud data * Slack and app access * Standard support #### Enterprise — $399 per 5-seat license/month Built for teams operating complex cloud environments who need scale. * 14-day free trial * 1,000 queries per month * $399 per 5-seat license * Everything in Startup * Advanced monitoring and scheduled insights * Priority support * Early access to new capabilities ### Free Trial Both plans come with a **14-day free trial**. During the trial, you have full access to all features included in your selected plan. No charge is made until the trial period ends. ### Managing Your Subscription #### View Your Plan Go to **Settings > Billing** to see your current plan, subscription status, and trial information. #### Upgrade, Downgrade, or Change Seats Plan and seat changes are managed from **Settings > Team Members**: * Upgrade from Startup to Enterprise * Downgrade from Enterprise to Startup * Add or remove seats Upgrades and seat additions take effect immediately. Downgrades and seat removals take effect at the end of your current billing period. #### Invoices and Payment Click **Manage billing** in **Settings > Billing** to open the Stripe billing portal, where you can view invoices, update your payment method, and manage billing details. #### Cancel Subscription You can cancel your subscription from **Settings > Billing**. Your access continues until the end of your current billing period. You can reactivate at any time before the period ends. See [Service Cancellation](/other/service-cancellation) for details. ### Payment Noros uses **Stripe** for secure payment processing. You can pay by credit card. All billing is monthly. ### Questions? If you have questions about billing, plans, or need a custom arrangement, contact . # Cloud Accounts Noros connects to your AWS and GCP environments to analyze your cloud costs and usage data. You can manage your connected accounts from **Settings > Cloud Accounts**. ### Viewing Connected Accounts The Cloud Accounts tab shows all accounts currently connected to Noros, including: * **Account name** — The display name for the account * **Account ID** — Your AWS account number or GCP project ID * **Provider** — AWS or GCP * **Verification status** — Whether Noros has successfully verified access to the account's data #### Verification Statuses * **Verified** — Noros has confirmed access and is actively analyzing this account's data * **Pending** — Verification is in progress; this may take a few minutes after initial setup ### Connecting New Accounts To connect a new cloud account, start a conversation with Noros and ask to add an account: * "I'd like to connect a new AWS account" * "Add a GCP project" Noros will guide you through the onboarding process directly in the chat. See [Connect AWS](/getting-started/connect-your-aws-account) or [Connect GCP](/getting-started/connect-your-gcp-account) for detailed instructions. ### Switching Between Accounts If you have multiple cloud accounts connected, you can switch between them using the account switcher. Noros queries and responses are scoped to the currently selected account. ### Removing an Account To disconnect a cloud account from Noros: 1. Go to **Settings > Cloud Accounts**. 2. Find the account you want to remove. 3. Click the remove option and confirm. Removing an account will stop Noros from accessing that account's data. This does not delete any resources or permissions in your cloud environment — you should separately clean up any IAM roles or BigQuery dataset sharing created during onboarding. ### Multiple Accounts You can connect multiple AWS and GCP accounts to Noros. This is useful if your organization uses: * Multiple AWS accounts within an organization * Separate GCP projects for different teams or environments * A multi-cloud strategy spanning both AWS and GCP # Team Members Noros supports multi-user access so your team can collaborate on cloud operations. Manage team members and seats from **Settings > Team Members**. ### Inviting Team Members 1. Go to **Settings > Team Members**. 2. Enter the email address of the person you'd like to invite. 3. Click **Invite**. The invited team member will receive an email with instructions to create their Noros account or sign in. #### Domain Restriction You can only invite users whose email address matches your organization's domain. For example, if your account is registered under `@acme.com`, you can only invite other `@acme.com` email addresses. ### Seat Management The number of available seats depends on your plan: * **Startup** — $99/seat/mo (scales with your team) * **Enterprise** — $399 per 5-seat license #### Adding Seats If you need more seats than your plan includes: 1. Go to **Settings > Team Members**. 2. Add a seat, which will adjust your monthly billing accordingly. 3. Invite the new team member. #### Removing Seats To remove a seat: 1. Go to **Settings > Team Members**. 2. Remove or unassign the team member. 3. The seat adjustment will be reflected in your next billing cycle. ### Managing Team Members From the Team Members settings, you can: * **View all members** — See who has access to your Noros account * **Remove members** — Revoke a team member's access * **Manage seats** — Add or remove available seats ### Access and Permissions All team members within a Noros account share access to the connected cloud accounts. Each team member can query data from any connected account using the account switcher. # Integrations Noros integrates with the tools your team already uses, making it easy to stay informed and collaborate on cloud operations without switching contexts. ### Slack Connect Noros to your Slack workspace to receive notifications and insights directly in your team channels. #### Connecting Slack 1. Go to **Settings > Integrations**. 2. Click **Connect** next to Slack. 3. Authorize Noros to access your Slack workspace. 4. Select a **default channel** for Noros notifications. #### What You Get Once connected, Noros can send notifications and insights to your Slack channels, keeping your team informed about cost anomalies, optimization opportunities, and other events you've configured. #### Managing Your Slack Integration From **Settings > Integrations**, you can: * **Change the default channel** — Update which Slack channel receives notifications * **Disconnect** — Remove the Slack integration entirely #### Disconnecting Slack To remove the Slack integration: 1. Go to **Settings > Integrations**. 2. Click **Disconnect** next to Slack. 3. Confirm the disconnection. This removes Noros's access to your Slack workspace. No data is deleted from your Slack channels. ### More Integrations Coming We're actively working on additional integrations. If you have a specific integration need, contact to let us know. # Monitoring & Notifications Noros keeps you informed about important events and changes in your cloud environment. Access your monitoring settings from the sidebar to configure what alerts you receive and how they're delivered. ### Alert Types Control which categories of alerts you receive: * **Critical Alerts** — High-urgency items requiring immediate attention, such as budget thresholds being exceeded or significant cost anomalies * **Scheduled Digests** — Periodic roll-up summaries of activity delivered on your chosen cadence (daily, weekly, or monthly) * **Intelligent Notifications** — Agent-curated alerts based on your interests and usage patterns Each alert type can be toggled on or off independently. ### Alert Sources Choose which specific alert sources you want to hear about: * **Budget alerts** — YTD/MTD budget exceeded, custom threshold warnings * **Cost anomalies** — Unusual cost spikes or drops detected in your accounts * **Commitment alerts** — Low utilization, expiring reservations * **Savings opportunities** — Available savings across services Each source can be individually enabled or disabled, so you can focus on the alerts that matter most to your role. ### Delivery Channels Configure how you receive notifications: * **Email** — Alerts delivered to your account email address (toggle on/off) * **Slack** — Send notifications to your connected Slack workspace (toggle on/off). If Slack isn't connected yet, you can set it up from [Settings > Integrations](/account-management/integrations). In-app notifications are always active — monitoring alerts appear in the sidebar, and transactional notifications appear via the notification bell icon. ### Digest Settings When Scheduled Digests are enabled, you can configure: * **Frequency** — Daily, weekly, or monthly * **Timezone** — Set your preferred timezone for digest delivery timing ### Notification History The notification panel in the sidebar shows a history of all alerts sent to your account. Use this to review past alerts you may have missed or to revisit important events. ### Managing via Chat You can also manage your notification preferences by asking Noros: * "I only care about budget alerts and anomalies" * "Show me my current notification settings" * "Send my alerts to Slack" * "Change my digest to weekly" # Powered by North Noros is powered by [North](https://north.cloud), an AI-driven cloud FinOps platform trusted by hundreds of companies to optimize over $600M in cloud spend. Everything Noros does — cost analysis, anomaly detection, optimization recommendations, commitment health monitoring is built on top of North's enterprise-grade data processing and machine learning infrastructure. ### What You Get with Noros Noros gives you a powerful conversational interface to your cloud data. You can analyze costs, detect anomalies, find savings opportunities, monitor commitments, generate reports, and more — all through natural language. ### What You Unlock with North North is the full platform behind Noros. When you're ready for more, upgrading to North gives you everything in Noros plus: #### Managed Commitment Savings (Arctic) North doesn't just analyze your commitments, it **actively manages** them. With Arctic, North's AI-driven commitment engine: * **Buys, sells, and exchanges** savings plans and reserved instances on your behalf * **Liquid Cloud Commitments** let you scale up or down without being locked into rigid terms — retrieve commitments in as little as same-day, average 7 days * **Autopilot** mode provides fully autonomous commitment management with logged, auditable actions * **Risk management** — North assumes the commitment risk so you don't have to * Achieves **99% utilization** for top 1% global cloud efficiency * Covers AWS Savings Plans, Reserved Instances, and GCP Committed Use Discounts #### Visual Dashboards & Pages Full visual interfaces for every feature — not just conversational access: * **Home Dashboard** — KPI overview with projected spend, savings, anomalies, budgets, and FinOps score at a glance * **Visibility** — Interactive cost explorer with drag-and-drop filters, side-by-side comparisons, and ML-driven forecasting with up to 90-day projections * **Commitment Health Ledger** — Reservation-level detail with utilization rates, ESR, and historical tracking * **Anomaly Management** — Visual anomaly timeline with masking, feedback, and resolution tracking #### Coststreams — Cost Allocation & Intelligence Build and manage cost allocation structures through a visual flow-based interface. Coststreams let you slice your cloud spend by team, business unit, environment, project, or any attribute — creating dynamic, real-time groupings that go far beyond basic tagging: * **Create Views** — Build multiple perspectives on your cost data, like browser tabs for different stakeholders * **Split and Filter** — Slice costs at any depth using accounts, tags, services, or custom attributes with no limit on nesting * **Business Units** — Create organizational groupings with budgets, AI-powered budget recommendations, and budget health tracking (green/yellow/red status) * **Cost Labels** — Lightweight visual grouping of streams for categorization (customer-facing, internal tools, compliance, etc.) * **Showback Reports** — Generate pre-populated PDF reports for stakeholders at the business unit level * **Cost Units** — Connect cloud spend to business metrics (cost per customer, per transaction, per API call) with CSV/XLSX upload and a public API for automated integrations #### ML-Driven Infrastructure Optimization (Reshaping) North's Reshaping engine goes far beyond cost-based savings analysis. It uses real-time CloudWatch metrics and machine learning to deliver precise, instance-level optimization recommendations: * **Resource-level right-sizing** — Specific recommendations for EC2, ECS, EBS, Lambda, and Auto Scaling Groups based on actual CPU and memory utilization (P95 analysis) * **Migration complexity scoring** — Each recommendation includes a difficulty assessment so you can prioritize quick wins * **Collaboration tools** — Share recommendations via Slack, Jira, or email directly from the dashboard * **Configuration** — Customize look back periods (14/32/93 days), CPU/memory headroom, and analysis percentiles * **Continuous learning** — When recommendations are applied, results are measured and fed back into the models #### GreenOps Dashboard A dedicated sustainability dashboard with: * **Carbon emissions tracking** — Detailed breakdowns by resource, region, and service * **Water and power usage** — Estimates for your cloud infrastructure's environmental impact * **Go Carbon Neutral** — One-click initiation of carbon offset programs with documentation from North #### Team Collaboration & Permissions Advanced team features beyond what's available in Noros: * **IAM Permissions** — Granular, per-user access control over which cloud accounts and features each team member can see and use * **Cohorts** — Create groups of people and assign them ownership of specific business units, anomaly alerts, or reshaping recommendations * **Anomaly sharing** — Route individual anomalies to specific team members via Slack, email, or Jira with context attached * **Budget accountability** — Assign cohorts to own and monitor specific budget areas ### How to Upgrade Interested in upgrading to the full North platform? Visit [north.cloud](https://north.cloud) or contact to learn more. Your existing cloud account connections and data carry over — no re-onboarding required. # Customer Support Noros offers dedicated support to help you get the most out of your cloud operations assistant. ### How to Get Help #### In-App Support The fastest way to get help is to ask Noros directly. Noros can answer questions about its own features, capabilities, and how to get things done: * "How do I connect a new AWS account?" * "What can you help me with?" * "How do I invite a team member?" #### Email Support For account issues, billing questions, or technical problems that Noros can't resolve directly, contact our support team: [**support@noros.ai**](mailto:support@noros.ai) #### Schedule a Call If you prefer to speak with someone directly, you can schedule a support call. Contact for a booking link. #### Dedicated Slack Channel Enterprise customers receive access to a dedicated Slack channel for direct communication with our support team. Contact to set up your dedicated channel. ### Support Hours Our support team is available **24/7** for critical issues. For general inquiries, expect a response within one business day. ### What to Include in Support Requests When reaching out to support, include: * Your organization name and account email * A description of the issue or question * Any relevant screenshots or error messages * The cloud account(s) affected, if applicable # Service Cancellation You can cancel your Noros subscription at any time. We're committed to making the process straightforward. ### How to Cancel 1. Go to **Settings > Billing**. 2. Click **Manage Subscription**. 3. Follow the prompts to cancel your subscription through the billing portal. Alternatively, contact to request cancellation. ### What Happens When You Cancel * **Immediate** — Your subscription is marked for cancellation at the end of your current billing period. * **Until end of billing period** — You retain full access to Noros until your current billing cycle ends. * **After cancellation** — Your account is deactivated and Noros stops accessing your cloud data. ### Cloud Account Cleanup Cancelling Noros does not automatically remove the IAM roles or BigQuery dataset permissions you set up during onboarding. To fully disconnect: * **AWS** — Delete the CloudFormation stack or IAM role created during onboarding from your AWS account. * **GCP** — Remove the Noros principal from your BigQuery dataset permissions. ### Data Retention After cancellation, your data (including conversation history) is securely deleted in accordance with our data retention policy. For specific questions about data deletion timelines, contact . ### Reactivation Before your billing period ends, you can reactivate your subscription directly from **Settings > Billing** by clicking **Reactivate subscription**. If your billing period has already ended, contact — you may need to reconnect your cloud accounts. ### Questions? If you have questions about cancellation or need assistance, contact .