Noros offers dedicated support to help you get the most out of your cloud operations assistant.
The fastest way to get help is to ask Noros directly. Noros can answer questions about its own features, capabilities, and how to get things done:
"How do I connect a new AWS account?"
"What can you help me with?"
"How do I invite a team member?"
For account issues, billing questions, or technical problems that Noros can't resolve directly, contact our support team:
If you prefer to speak with someone directly, you can schedule a support call. Contact [email protected] for a booking link.
Enterprise customers receive access to a dedicated Slack channel for direct communication with our support team. Contact [email protected] to set up your dedicated channel.
Our support team is available 24/7 for critical issues. For general inquiries, expect a response within one business day.
When reaching out to support, include:
Your organization name and account email
A description of the issue or question
Any relevant screenshots or error messages
The cloud account(s) affected, if applicable
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